Services

Direct Couriers are pleased to join the Australian Industry Group as a member.

Direct Couriers

Whether you are booking a job though our local customer service team, our online portal or are fully integrated and automated, Direct Couriers offers the highest levels of technology services available. From delivery notifications throughout the journey, to live driver tracking, or the final proof of delivery with photo arriving within seconds of the actual job, Direct Couriers offer the same level of visibility and surety no matter what service you require.

Courier & Taxi Truck

Same Day Courier & Taxi Trucks – Regular, Express and Elite Services

We offer a range of same day delivery options, including direct drive from pick up to destination through to 4 hr for courier and 6hr for taxi trucks. These services are offered for metropolitan areas of Sydney, Melbourne, Brisbane, Adelaide, Perth and Auckland.

Van

Taxi Truck

Semi Trailer

Exclusive hourly hire service

This service is ideal for managing sick leave, seasonal fluctuations, or additional delivery requirements without worrying about wages, vehicle maintenance, or tracking. With real-time GPS tracking and direct driver communication, businesses can efficiently handle their delivery needs with ease.

After hours & weekend deliveries

We operate 24/7 to meet your urgent delivery needs. Call 131610 anytime for prompt service, with a fleet ranging from cars to semi-trailers ready to go.

Interstate & International

Direct Couriers offers a range of delivery services, including Road Freight for non-priority consignments, Overnight and Priority Overnight Express for next-day and early-morning delivery, and Same Day Service for urgent shipments. They also provide international courier services with customs clearance and online tracking.

Container unpacks

Direct Couriers provides short- and long-term storage Australia-wide, offering flexible, secure warehouses with bonded storage and online management. Our service integrates with our delivery network, simplifying logistics and invoicing for both storage and transport.

Storage Services

Direct Couriers provides short- and long-term storage Australia-wide, offering flexible, secure warehouses with bonded storage and online management. Our service integrates with our delivery network, simplifying logistics and invoicing for both storage and transport.

Direct Cold

Offering full temperature controlled refrigerated transport 24 hours a day, 7 days a week. Our wide range of vehicles offer full temperature logging, reporting and all the delivery notifications that you expect from Direct Couriers.

Temperature Controlled Taxi Truck Services

Direct Cold, Direct Couriers' refrigerated transport division, provides 24/7, temperature-controlled delivery with full temperature logging. Our services include same-day and next-day delivery, along with FTL intrastate and interstate requirements.

Fleet

Direct Cold has a large range of vehicles for all your requirements from refrigerated 1-tonne van to 22 pallet trucks. All vehicles are audited and accredited, with fully trained, professional drivers. 

Accreditation

Direct Cold is accredited with the following certifications.

  • ISO – 9001 Quality Management Systems
  • ISO – 45001 OHS Management
  • Aviation Act Transport Security Clearance
  • Membership of Medicines Australia
  • NSW Department of Primary Industry Food Authority License
  • HACCP
  • GDP Compliant

Reporting

Direct Cold offers real-time temperature reporting with GPS tracking and notifications throughout the delivery process, and our vehicles are equipped with live temperature loggers. We also perform biannual temperature mapping to ensure consistent conditions within refrigerated vehicles.

Direct Road

With our overnight palletised freight linehaul service between Brisbane, Sydney and Melbourne to our dedicated trailer loads intrastate and interstate, talk to our experienced team at Direct Road regarding your exact requirements. Our linehaul services offer 24/7, 365 days a year linehaul solutions.

We even offer backfill linehaul on a weekly basis. Talk to us now.

Overnight Palletised Freight Service

Direct Road provides daily overnight palletised freight delivery between Sydney and Melbourne, along with ad-hoc full truckload services offering discounted return trips. Our service includes live GPS tracking and instant POD notifications.

Direct Home

More than ever, ecommerce customers are demanding a variety of choice with their delivery options. If your business doesn’t offer it’s customers an option to receive their purchase the same day, along with the standard next day up to a week away service, then many customers will look elsewhere.

Direct Home offers the unique point to point delivery service. We will pick up from the store/distribution centre and deliver the purchase within hours of the booking. Whether you require, day time, twilight or weekend or even two man delivery, talk to our specialised team and let us develop the solution you require.

Same Day Courier Service

Direct Home provides a tailored same-day delivery service for e-retailers, integrated with major e-commerce platforms. We offer real-time notifications throughout the delivery process, from collection to final proof of delivery. Our focus is on supporting e-retailers with technology integration and custom processes to meet the growing demand for fast delivery.

Twilight & Weekend Home Delivery

Direct Home customizes solutions for e-retailers, including after-hours and weekend deliveries, to enhance service for customers.

Distribution Centre to Store Deliveries

Direct Home provides specialized same-day stock delivery for retailers, with options for both ad-hoc and dedicated fleet services. We customize cost-effective solutions to ensure just-in-time delivery, adapting to your specific replenishment needs.

Two Person Teams

Direct Home provides home delivery services with two-person teams for heavy or bulky items, using vehicles equipped with tail lifts. Our two-man teams can be hired daily or as part of a permanent fleet.

Direct Exclusive

Does your business currently require a fleet of vehicles to deliver to your customers multiple times a day?

Has your fleet been performing the same set runs for many years?

Our Direct exclusive team will provide a think tank of solutions to ensure your business and customers receive the highest levels of service, while reducing overall costs and improving productivity.

Our team analyse your existing set run structure, review your requirements, and utilising our technology tools, route optimisation simulation software, service and vehicle size options provide a solution that maximises your productivity and provides a continuous improvement process.

Talk to our Direct Exclusive team now.

Fleet Management

Direct Couriers provides flexible solutions for fleet support, including ad-hoc or regular run assistance and full dispatch outsourcing. Our online dispatch system offers centralized booking, live GPS tracking, and real-time reporting, enabling you to manage your fleet and access detailed delivery data. You can also communicate directly with drivers and provide customers with instant updates and documentation.

Exclusive Hire Vehicles

Direct Exclusive, our contract logistics team, manages fleet requirements with dedicated hire vehicles and leverages over 20 years of industry experience. We use route optimization, diverse vehicle options, and IT enhancements to boost productivity, reduce costs, and improve efficiency while aligning with your immediate and long-term goals.

Route Optimisation

Route Planning is a cloud-based tool that optimizes routes to improve on-time delivery, reduce costs, and minimize planning time. It considers various factors like customer details, vehicle types, and driver schedules, and provides KPI reports to assess despatch effectiveness and route completion.

Think Tank

Direct Couriers has a unique advantage with active owner involvement in daily operations, with each branch led by a dedicated director focused on improvement. Our "Think Tank" sessions, featuring industry experts and owners, address customer issues quickly. This approach allows us to provide prioritized, customized solutions for specialized needs.