"Distribution and on time delivery is key to our customers satisfaction, to this end we need to use reliable delivery company. Now we use Direct Couriers nationally for our distribution service, ad hoc local couriers, and Taxi Trucks.
We started with them in Sydney a few years ago and then slowly moved them into each of our state operations.
One of the big issues we had in the past we damage and breakages, this problem has disappeared since moving to Direct.
I work with the Directors, operations team and local Account Manger.
Booking is simple: we just upload a file straight to Direct Couriers booking system and get instant POD's sent back to our system.
Everything is online so our customer service staff can track the exact location of any delivery.
We very rarely have an issue with any delivery, Direct are providing the service we expect so we are provided the service that our customers expect.
I would have no hesitation recommending Direct Couriers as a service provider."
National Warehouse & Distribution Manager - Gerard Lighting