Despatch Allocator

LOCATION: Melbourne, VIC
HOURS: Full Time
START DATE: Immediately

Who Are We:

Direct Couriers is a privately-owned transport company that has been operating a point to point courier and taxi truck business in the Australian market for over 38 years. We have branches in five Australian states and  Auckland, New Zealand. Direct Couriers has been operating in Auckland for 6 years.

The Role:

The Despatch Allocator must be a proactive and cooperative team player who displays excellent listening, written and verbal communication skills. They must be responsible, able to prioritise tasks, have a high level of attention to detail and organisational skills. A sense of initiative, urgency, flexibility, reliability and timeliness is crucial to be successful in this role. They must be analytical, have a good memory and work in a systematic and logical manner. Patience and the ability to handle difficult situations with both staff and drivers and resolve all issues in a calm and professional manner is imperative.

The successful applicant will have a minimum of 2 years’ experience as a Despatch Allocator in the transport industry.

Duties include:

- Despatching jobs to our courier and taxi truck fleet
- Monitoring jobs and communicating with drivers, customers and internal staff
- Maximising use of vehicles
- Monitoring and revising work schedules as required throughout the day
- Problem solving with customers and drivers

Applicants must:

- Be computer literate with experience using an electronic despatch system
- Have outstanding interpersonal and communication skills
- Have high level analytical skills with an eye for detail
- Be solutions focussed
- Have excellent team work
- Be Health & Safety focussed
- Have a strong knowledge of the Melbourne Metro area
- We are looking for someone who is motivated to give customers the best possible service. 

This role presents an excellent career opportunity in a high quality multi-faceted transport operation.

If this sounds like you, submit your resume through the on-line process for immediate consideration.

Full training on our internal system will be provided. 

Due to the volume of applications we receive, we can only contact those candidates who's skills and experience closely match those of our  requirements. Previous applicants need not re-apply.


apply now

Do you have relevant qualifications for the role? *
When are you available to start? *
Are you eligible to work in Australia and or New Zealand? *
(Candidates must have the right to work in this country, we will not sponsor overseas workers)
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