Direct Couriers are pleased to announce we have been awarded the coveted ISO 9001:2008 Quality Management Certification from BSI Group.
The ISO 9001 certification demonstrates our commitment to provide industry leading customer service and continuous quality improvements.
While we've always been committed to quality in our services, this certification ensures a more productive environment in identification and resolution of quality issues. Our continuous auditing and assessments of our quality management systems will ensure our customers are always at the forefront of everything we do.
ISO 9001 is an internationally recognized standard for quality management systems developed by the international organization for standards (ISO). This standard emphasizes a focus on a customers needs and satisfaction, as well as managerial oversight and a continual process of review and improvement.
All offices in Australia and New Zealand have achieved the ISO9001 certification.